AI & Data • Support-minded web profile

Tre’ShawnLittle-McVey

AI & Data Specialist and support-minded Web Designer based in Halle (Saale), Germany. Detail-oriented practitioner with 5+ years' experience in web development, ML systems, and data operations — IBM-certified in Big Data engineering and Google Data Analytics.

Halle (Saale), GermanyRemote — GlobalAvailable up to 40 hrs/weekGitHub: tre508
Web design
Front-end basics
US Navy veteran
Hospital Corpsman Third Class
Healthcare workflows
Amazon Problem Solver
Support-first UX
Remote-ready
Web design
Front-end basics
US Navy veteran
Hospital Corpsman Third Class
Healthcare workflows
Amazon Problem Solver
Support-first UX
Remote-ready
About

Clinical discipline meets web craft.

Tre’Shawn’s process is simple: diagnose the blocker, understand the user’s context, document clearly, and make the next step easier.

Tre’Shawn is a US Navy veteran of 8 years who served as a Hospital Corpsman Third Class. That experience shows up in how he approaches web work: calm triage, clear instructions, careful handoffs, and respect for the person using the system.

His civilian hospital experience spans large and small hospital settings, giving him a practical feel for different systems, user needs, labels, forms, and workflow friction.

At Amazon, he worked as a Problem Solver, including mobile and department tech assistance. The pattern is directly useful: reproduce the issue, find the blocker, explain the fix, and keep people moving.

Based in Halle (Saale), Germany and open to remote work, he is best positioned for web design, junior front-end, technical support, IT support, QA, or hybrid support/web roles.

US Navy
8 years
Hospital Corpsman Third Class experience with high-accountability support.
Healthcare
Hospital systems
Large and small hospital workflow experience with documentation and handoff awareness.
Amazon
Problem Solver
Mobile and department tech assistance for people blocked by tools, process, or systems.
Web
Static portfolio
Responsive page, deployed live, with accessibility, social metadata, and clear positioning.
Experience

Operational experience with a web-support edge.

This section now states the value directly instead of over-explaining the career transition.

Hospital Corpsman Third Class

US Navy veteran
Oct 2010 – Jul 2015
  • Supported people in high-accountability environments where clear instructions and calm execution mattered.
  • Built habits useful in web work: user empathy, accurate documentation, accessibility-minded communication, and reliable follow-through.
  • Worked around medical workflows where missing context creates friction — the exact kind of problem good UX should prevent.
User empathyTriageDocumentation

Civilian hospital roles

Large and small hospital settings
Healthcare operations
  • Adapted across different systems, teams, pace, and handoff expectations.
  • Observed how labels, forms, checklists, and information hierarchy reduce mistakes.
  • Uses that workflow awareness when thinking through help pages, forms, user flows, and support copy.
Workflow UXInformation clarityHandoffs

Amazon Problem Solver

Mobile and department tech assistance
Operations tech support
  • Helped unblock associates by troubleshooting mobile tools, department workflows, and system/process issues.
  • Used a practical debugging pattern: reproduce the issue, identify the blocker, explain the fix, and keep work moving.
  • Brings that same friction-removal mindset to web pages, forms, CTAs, and support experiences.
TroubleshootingMobile toolsDepartment tech assistance

Business Owner & CEO

Ozzie Bear Entertainment LTD · Self-Employed
Mar 2022 – Present
  • Manage technical operations of a digital media company including content pipelines, database management, and AI-assisted tooling.
  • Operate and evaluate self-hosted LLMs; assess output quality and iterate on prompts and training data quality.
  • Maintain rigorous data organization across PostgreSQL and cloud storage; enforce data accuracy and consistency.
AI toolingData pipelinesContent ops

Ground Operations Agent

Airport Operations — Schkeuditz, Germany
Sep 2022 – Sep 2024
  • Executed structured, process-driven tasks in a zero-error-tolerance environment with strict checklists and quality standards.
  • Demonstrated reliability and precision across high-volume daily workflows requiring consistent accuracy under time pressure.
OperationsProcess disciplineReliability
Projects

Case studies with clearer proof.

The project section now separates actual web deliverables from learning and product-analysis work, so the page feels more credible.

UX review

Wekeke landing page & creator flow review

A product-context case study focused on landing-page hierarchy, clearer calls to action, onboarding friction, and support-aware copy.

  • Role: UX review, support-copy thinking, responsive presentation analysis.
  • Goal: reduce confusion and make the next action easier for creator users.
Product UXCTA claritySupport copy
Visit Wekeke
Support case study

Troubleshooting playbook

A practical support framework for repeated issues: symptoms, likely cause, reproduction steps, fix, documentation, and handoff notes.

  • Useful for technical support, IT support, QA, and junior web roles.
  • Shows the work pattern behind his Amazon and healthcare experience.
DebuggingDocumentationQA mindset
Skills

A practical toolkit shaped by support work.

Honest, useful skills — enough to show direction without pretending to be a senior engineer.

Web design

Responsive layout
Content hierarchy
Landing-page structure
Support-aware copy

Front-end craft

HTML structure
CSS styling
Static Vercel deployment
Interaction polish

Support debugging

Issue triage
Mobile tool assistance
Workflow blockers
Reproduction steps

Communication

Clear status notes
Plain-language summaries
Handoff clarity
Calm follow-through
Positioning

A better angle than “generic junior developer.”

Tre’Shawn’s strongest brand is support-minded web work: diagnose friction, explain clearly, and build pages that help users complete the next step. That fits junior front-end, web support, QA, technical support, and hybrid support/web roles.

Contact options
HM3

Medical support experience becomes triage, empathy, and clear information design.

QA

Troubleshooting patterns support testing, reproduction steps, and useful bug notes.

Web

Responsive layout, readable hierarchy, accessible controls, and static deployment.

Remote

Based in Halle (Saale), Germany and open to remote-friendly work.

Contact

Make the next step obvious.

Open to remote web design, junior front-end, technical support, IT support, QA, support/web hybrid roles, and machine learning data work. GitHub gives public technical context; this site keeps the portfolio story in one place.

Education: Bachelor of Science — Healthcare Administration, Kaplan University (2013). Certifications: IBM Certified Data Engineer — Big Data (May 2022); Google Data Analytics Specialization (Apr 2022).